Job Opening
Job Description:
- Involvement in questionnaire designing and big objectives by doing preliminary industry research and collecting data on the individual players and design approach to the study.
- Preparing final output of the Report and Presentation.
- Liaoning with senior management and alignment to the defined objectives and project plan deliverables.
- Independent checks on the sample and interacting with the external entities/sources to validate the key inputs. Involvement in the review of the work by the QA / TL/ and ensuring best results by doing competition benchmarking, finding gaps, finding best practices if any, and opportunities for improvement in the businesses – digital, branch, email, contact centre, dsa and dst .
- Accountable for understanding and building big picture trends and differentiating points from the data and information collected. This will require him/her to analyse the quantitative and qualitative inputs submitted by the quality/team leader, for the final reports and submission.
- Accountable for understanding and building big picture trends and differentiating points from the data and information collected. This will require him/her to analyse the quantitative and qualitative inputs submitted by the quality/team leader, for the final reports and submission.
- Completion of the project and aligned work in timeline manner.
Experience: Market Research specially in Banking Lending business, Digital Research, UX/UI Research
Qualification: Graduate
Location: Mumbai
Contact Person: Krishna Kumar (9711474647)
Email id: Careers@bridgeloyalty.com
Job Description:
- Senior data analyst, responsible for designing data collection, storage, and retrieval system and processes.
- He will be responsible for ensuring data collection, transmission, and accuracy of data storage under each line of business / geographical location wise/TL and respondent wise.
- He will be responsible for Coordinating with Quality Check/TL and Vertical Leads to do data cleaning, Consolidating data, and arranging them in organised manner to convert data into meaningful information and further into business insights.
Preparing Region wise/City wise/Respondent wise/Demography wise/Product wise analytics - Identifying trends if any, patterns or anomalies and Preparing data for creating Charts and presentations.
- Completion of the project and aligned work in timeline manner.
Experience: Working knowledge on SPSS, Tableau, MS Excel, PowerPoint
Qualification: Graduate
Location: Mumbai
Contact Person: Krishna Kumar
Email id: Careers@bridgeloyalty.com
Job Description:
- Traveling to assigned Audit locations.
- Remaining discreet while you pose as a regular customer/Revealed Audit.
- Interacting with employees over the phone and in-person to gauge customer service.
- Inspecting the branch’s environment to detect possible concerns and areas for improvement.
- Purchasing random and specific items to assess product quality.
- Retaining receipts as proof of purchase for later reimbursement.
- Completing and submitting a written report detailing the shopping experience after each store visit.
- Disclosing competing interests, including prior loyalty to or dislike of particular stores or products.
- Logging hours worked.
- Storing copies of completed assignments.
Experience: Mystery Audit Experience, Students, Teachers, Professors, Ex- Bankers, Ex- Govt Employees etc.
Qualification: Undergraduate, Graduate
Location: Mumbai, Jaipur, Mysore, Delhi NCR, Bangalore, Surat, Ludhiana, Pune, Hyderabad, Ahmedabad, Kolkata, Chandigarh, Lucknow, Kerala, Utter Pradesh, Kolkata, Sikkim, Nagpur, Kolhapur, Chennai etc.
Contact Person: Krishna Kumar (9711474647)
Email id: Careers@bridgeloyalty.com
Job Description:
- Qualification: HSC Passed and above
- Process Type– Voice
- Experience– 6 months or above experience (preferable)
Job Type: Full-time - Job Time: 9:30 am to 7:00 pm (fixed)
- Salary: Up to 18000 per month (inclusive of provident fund)
- Week Off: Sunday (fixed)
Requirement:
- Should be ready to work for the Voice process.
- Immediate joiners are Preferred.
- Manage time effectively and adhere to working hours.
- Basic computer knowledge.
- must have a good command & fluency in English (Spoken and Written)
- Clarity of speech and thought is expected and active listening
- Familiar with CRM systems and practices
- Active team player, self-starter, and multitasker who can quickly adjust priorities
Contact Person: Krishna Kumar
Email id: Careers@bridgeloyalty.com
