BPO/ KPO Services
BridgeLoyalty’s vast experience in managing processes can be leveraged for organisations looking out for BPO / KPO outsourcing of high-value-creating services.
Our experience can be leveraged to sun many customer service and operational processes such as –

Inbound service call handling, email/letters/chat response handling, outbound – Customer Onboarding process, Welcome calling, verification calls, Customer life cycle management interventions, churn retention calling, health check and engagement calling, soft collections calling, reminder and subscription renewal calling, complaints resolution calling, close looping calling, sales & revenue enhancement calling, early fraud detection calling, social media reputation management and online service delivery and many more such interventions as per the client needs can be serviced.